AI evaluations
AI evaluations, often called evals, are structured tests that assess an AI system against defined tasks and success criteria.
Also known as: AI evals, evaluations
In a sales team
A team tests whether deal guidance identifies missing decision-process evidence without inventing it, using a bank of representative opportunities.
Is a successful demo enough to evaluate AI?
A good demonstration isn’t an evaluation. Tests should include incomplete records, contradictions, unsuitable requests and repeated runs where outputs vary.
What to check in practice
Agree acceptance criteria before rollout and rerun the test set after changes to models, prompts, content or tools.
Related concepts
For the broader explanation, read AI in B2B Sales and GTM: 60 Terms Explained.
Further reading: Anthropic: evaluating agents.
Build AI into how the team sells
Strategic Sales Enablement connects standards, development and practical workflows with ongoing review of how sellers and managers use them.